A Diary of Fitsuriaci

Bullwhip effect is a condition that occurs in the supply chain where customer demand is changing. These changes resulted in a series of effects that would disrupt the supply chain. Lack of coordination in the exchange information between retail, distributors, and companies can lead to bullwhip effect. A simple example is the story of a greengrocer below as written by Mr. Windede. By using mobile phones, now housewifes send short messages to greengrocer at night or a day before. So no more  housewifes who live  at the end of the aisle miss his favorite vegetable. The greengrocer now bringing the vegetable based on the short messages orders. The greengrocer has been transforming the way vegetable business from the "bring to stock" to "bring to order". Before he take advantage of this way, he should purchase the stock in the market without knowing the needs of the housewifes. Sure he did "forecast" what and how much should be purchased in the marke...

Customer Relationship Management or CRM is  a new approach in managing customer relationships at the level of corporate and business so as to maximize communication, marketing through the management of a variety of different contacts with customers. This approach possible to retain customers and continuously add value to our customers, as well as gain a sustainable advantage. CRM implementation will be optimal only if assisted by technology. Because, the technology will increase the depth of knowledge about customers, improve access for customers, create customer interactions more effective and integrated through all channels. Without the right technology, CRM solutions will not be optimal. One of the leading companies in the world who use CRM is the Dell Company . Dell is a company engaged in the computer industry which is very familiar with the technology. One of the Dell Company’s ways  to optimize its CRM is through interactio...

COMPUTER HARDWARE Infrastructure Components IT infrastructure consists of the shared technology resources that provide the platform for the firm’s specific information system applications. Major IT infrastructure components include : computer hardware, software, data management technology, networking and telecommunications technology, and technology services. Types Of Computers Computers come in different sizes with varying capabilities for processing information. • FLOPS (Floating point operations per second) [long division] – range from 500 FLOPS for handheld to a trillion for supercomputers. • PDAs, handheld mobile devices • PCs • Workstation: More powerful mathematical and graphics-processing capabilities than a PC • Servers  :Type of midrange computer, support computer network, sharing files and resources, provide hardware platform for e-commerce. • Mainframes : Large-capacity, high-performance computer that can process large amounts o...